Refund policy

1. Eligibility for Refund:

• We accept refund requests within 30 days from the date of purchase.
• To be eligible for a refund, the item must be unused, in its original condition, and with all tags and packaging intact.

2. Refund Process:

• To initiate a refund, please contact our customer support team at chrisrishell4@gmail.com with your order number and a brief explanation of the reason for the refund.
• Once your request is approved, you will receive instructions on how to return the item.

3. Return Shipping:

• Customers are responsible for return shipping costs unless the item received is defective or damaged.
• We recommend using a trackable shipping service to ensure the safe return of the item.

4. Inspection and Approval:

• Upon receiving the returned item, our team will inspect it for compliance with our eligibility criteria.
• If the item meets the requirements, we will process the refund promptly.

5. Refund Options:

• Refunds will be issued to the original payment method used during the purchase.
• Please note that shipping fees are non-refundable.

6. Defective or Damaged Items:

• If you receive a defective or damaged item, please contact us immediately with photos of the product and packaging. We will arrange for a replacement or a full refund.

7. Late or Missing Refunds:

• If you haven't received a refund within the expected timeframe, please check your bank account. Contact your bank or credit card company, as there may be processing delays.
• If the issue persists, contact our customer support team for assistance.

8. Changes to This Policy:

• Suppression reserves the right to modify or update this refund policy at any time. Any changes will be effective immediately upon posting on our website.

We value your trust in Suppression, and we are committed to providing a hassle-free and fair refund process. If you have any questions or concerns, please don't hesitate to reach out to our customer support team.

Thank you for choosing Suppression!